Dear lord, who invented these? I think calling them a banned list is a little harsh: maybe to be avoided? That said, I have struggled with a suitable opposite to benefits (mainly because it is so woolly as a term anyhow).

  • Trialogue
  • Wellderly
  • Goldfish bowl facilitated conversation
  • Webinar
  • Under-capacitated
  • Clienting
  • Disbenefits