The team wants to video our Xmas trip to Palma, so borrowed a video camera (Sony DCR 101E or something like that). We couldn’t get the tape in it (it would pop back out again after some beeping. There was an error message on the screen (C 21:00 – I thought it was a clock) which I googled, and lo and behold, percussive maintenance was the way forward. I sent Mark to get tiny screwdrivers so that I could pretend I’d done something cleverer, but chose not to in the end.