Trying to book theatre tickets today (for Rock and Roll, fyi), and I could not believe how a) variable and b) expensive the booking fees were. Not content with forcing you to buy the most expensive ticket available. In the end, Lastminute came out the cheapest by nearly Â£16. At least it pays for the G&T at the interval!
I was so shocked at the crappy options online (the official ticketmaster site wasn’t selling any tickets) that I called the box office directly, but gave up after five minutes on hold for an agent. Given that I might have saved Â£20 by the phone route, and it would have taken at least 10 minutes to do so, I obviously value my time (vs wasting my time) at around Â£120/hour (which is way, way excessive). Interesting piece of applied economics.
There must be a better way.