Reasonable list of top usability sites. 11:01:19 AM

Complicate your website. Right: anticipate everything you can in terms of user issues/problems/stupidity. 10:59:36 AM

Speed and level of information appear to be key in B2C websites. 10:58:35 AM

WebShui from Good article about getting out to users automatically and/or remotely. 10:53:48 AM

Automated usability tools? Surely not. 10:49:43 AM

A great idea: public archive of public mailing lists. One for Google, I think. 10:46:58 AM

Great introduction to all kinds of usability testing. Check out the cluster analysis tools from IBM as well. 10:38:29 AM

SF Chronicle: “He was the California connection to Osama bin Laden’s fearsome terrorist organization — an architect of horrific acts of violence against his adopted country, even as he lived a quiet suburban lifestyle in Silicon Valley.” The question is when he committed to terrorism – the article doesn’t touch on this, but is still worth a read. 10:10:16 AM

Dispatches from Afghanistan. Like Vietnam chronicler Michael Herr, Russian journalist Artyom Borovik captured the hallucinatory hell of war — but these days it’s Borovik’s account of Afghanistan that seems the most relevant. Good article – not sure about the new Salon ads – much too much like TV, and we know that even TV is suffering from ad drought right now. 10:04:30 AM

Gartner Group Suggests Dumping IIS For Now. Interesting that Gartner and the like are starting to criticise MS. Maybe the monopoly is over, maybe not, but I don’t like the idea of having to spend over