Focus groups don’t work any more. 5:08:13 PM

Useful piece of software to help you remove attachments from your Outlook mailbox. 9:36:52 AM

Yet more UI sites that I haven’t read. This one is called ForUse. 9:20:34 AM

Reasonably clear exposition of why consistency matters in web design. In any design, actually. 9:13:24 AM

Quite a freaky article about trust relationships in geographically dispersed teams. Something I’m having to deal with right now… 9:03:25 AM

An encyclopaedic article on the psychology of e-mail. 8:54:26 AM