Universal Usability could be interesting.
Not a lot of meat in this article, but GE did manage to get 6m pages online in 90 days. Yes, I know, databases make this easy!
Read the book for free, buy it for $40. What on earth is going on here? I like Americans with a sense of humor.
If in doubt, use a librarian to search the web!
Six facets of information architecture, bizarrely subsumed under a moral code.
An unusual EC directive allows online buyers to sue EU online retailers under their own country’s law. Very rare for the EU to do something that loosens central control.